Who we are

BT Local Business Norfolk and Suffolk was established in 2000 and is run by Managing Directors, Nathan Defew and Mike Kenny. Both MDs are local to the area and have had successful careers at BT. The BT Local Business provides Nathan and Mike with a great opportunity to employ skilled people with local knowledge, backed by a global company with best-of-breed partners.

Based in Norwich, Nathan and Mike manage a proficient team of 27 experts. The company’s diverse customer base includes entrepreneurs and start-ups, and the business prides itself on rising to the challenge of helping businesses to set-up, prosper and grow.

One of the biggest challenges all businesses face is how to communicate. BT has a natural affinity towards helping customers communicate more effectively, whether that’s traditionally, over the phone, or by email and text using tablets and smartphones. The BT Local Business brings all of that expertise together under one roof.

There are many benefits of working locally, and among them is being able to build long-term relationships. Thanks to improved transport and road links Norfolk and Suffolk are well-connected to some of the UK’s major cities and are fast becoming a commercial hub with numerous start-up businesses.

In order to support fledgling enterprises, the BT Local Business has formed a relationship with the Local Enterprise Partnership who can offer advice about how to apply for funding – helping customers get off to a good start. As a result, Nathan and Mike are confident they can do the same for you.